Monday, 20 May 2013

The latest developments in a telecom industry supplier Ufone and Mobilink announced an increase in the 5 paisas balance inquiries. Zong, Telenor and Warid Telecom in the coming days, may move with it.

Ufone said that new balance inquiry charges will be applicable from May 25th, while Mobilink hasn’t mentioned any date for new charges yet. We are sure that other operators will announce similar increase in balance inquiry with-in weeks.

After this increase, balance inquiries will be charged at 20 paisas per transaction, excluding taxes – or 24 paisas per balance inquiry including taxes.

This may be recalled that the idea was first introduced in July 2009 to pay the balance inquiry, balance inquiry - which was previously free - charged at 10 paisas plus tax.

Later, in April 2012, operators modified the speed and balance inquiry fees increased 15 paisas plus tax, and now increased again to 20 paisas per balance inquiry of tax increases.

Interesting to note here is that customers with the innovative new ways, such as free check their balance, through the portal or through a variety of USSD code does not charge.

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